Home > Help

1. How do I register?

You may register at anytime by clicking on login below the main menu bar and then go to the New User link below the log in boxes. Complete the entire registration form as accurately as possible. NOTE: Placing orders online is only available for registered and approved users.

2. How does Boaopharma use my registration information?

Boaopharma, Inc. believes in protecting the privacy of our web site users. Information you provide during registration is held in strict confidence and never provided to any third party. We use it for our internal purposes as well as for newsletters to be (e)mailed to you.

3. How can I place an order?

Ordering a product or products is made very simple. When you search for products, you can add them directly to the Shopping Cart by clicking the Add to Cart button. You can also use the Quick Order button on the top bar to add multiple items using their Product numbers.

4. How do I View/Print invoices?

To view your invoice you must go to My Orders and click on the Invoice Number located under Items. This will then take you to the invoice page.

The invoice only appears if the product has been shipped. If you do not see your invoice, check to see if your order is complete. On the invoice page you can also access the C of A and MSDS of the products you ordered.

5. How do I track shipments?

To track your order, you must first find the order through My Orders or Search Orders. Then next to Ship Method click on Track Shipments. This will open a pop-up where information about the shipping will appear. Clicking on the tracking number will take you to the web site of the shipper with the tracking information.

6. How to contact us?

To contact us, you can call/fax/write/email us with your own preferences. We'd like to hear from you so that we can improve our service to facilitate your research. We will get back to you as soon as possible.

Boaopharma, Inc.
155M New Boston Street
Suite 131
Woburn, MA 01801
USA

Phone: (781)-491-0247
Fax: (781)-491-0347
Email: info@boaopharma.com